Accessibility Statement

This accessibility statement applies to the website www.easthorsley.info. The website is run by East Horsley Parish Council. 

It is the Parish Council’s intention that as many people as possible are able to use the website. Certain accessibility features are enabled by using the Accessibility icon situated in the top right corner. For example, you should be able to: 

  • listen to most of the website content using a screen reader
  • change colours and contrast levels plus text size and definition
  • zoom in up to 300% without the text spilling off the screen 
  • navigate most of the website using a keyboard
  • navigate most of the website using speech recognition software 

AbilityNet has advice on making your device easier to use if you have a disability – www.abilitynet.org.uk.

How accessible is the Parish Council website

We know some parts of this website are not fully accessible: 

  • some older PDF documents are not fully accessible to screen reader software 
  • live video streams do not always have captions
  • some images may not have alt tags

Access to content

If you need any information currently displayed on this website in a different format, for example an accessible PDF, large print format, audio recording or braille, please use the following contact details. 

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Tel: 01483 281148 (Mon-Thu 8.30–15.00) 

Leave a message with your contact details and we will consider your request and get back to you. 

Reporting accessibility problems with the Parish Council website

We are always looking to improve the accessibility of the Parish Council website. If you experience any problems not listed on this page or think we are not meeting accessibility requirements, email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how East Horsley Parish Council respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us if you have a disability

Unfortunately, we do not provide a text relay service for people who are Deaf, hard of hearing or have a speech impediment. However, we can use a mediated text relay service if one is provided by the person calling. 

www.actiononhearingloss.org.uk/information-and-support/technology-and-products/relay-uk/

Additionally, if you contact us before a visit we can arrange for communication support through the Surrey County Council Sensory Services www.surreycc.gov.uk/social-care-and-health/adults/disability-and-mental-health/adults-with-physical-hearing-or-visual-impairments or you can call ahead and book them directly on:

Telephone: 01372 377701 Monday to Friday 9-5pm

Skype: sensory.services

FaceTime: This email address is being protected from spambots. You need JavaScript enabled to view it.

SMS phone line: 07860 026 269

Website: www.sightforsurrey.org.uk and www.sensoryservices.org.uk

Technical information about this website’s accessibility

East Horsley Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.